Dunkin’

About

Donuts, Coffee & Tea

Price Range : Under $10 ($)

  • star
    Yelp rating
    2.5 stars

Location

Adress: 7039 W Dempster St, Niles, IL 60714

Phone: (847) 965-2100

Work Hours

Mon
Tue
Wed
Thu
Fri
Sat
Sun

Business info

  • move_to_inbox
    Take-out
    Yes
  • credit_card
    Accepts Credit Cards
    Yes
  • local_parking
    Parking
    Private Lot
  • directions_bike
    Bike Parking
    Yes
  • transit_enterexit
    Outdoor Seating
    Yes
  • wifi
    Wi-Fi
    Free
  • turned_in_not
    Good for Working
    Yes

Reviews

  • Lois L.

    star star star star star_border 14 July 2026

    This DD is so busy at night time it's crazy. Came here to study and it was hard to find a table even at 11pm so maybe some early if that's what you're looking for.

    I appreciate that they are open late and have outlets for people to study and also an area for people to hang out.

  • Ashoorina Y.

    star star_border star_border star_border star_border 2 July 2026

    This Dunkin' is a joke. They get mad at me for holding up the line at the drive thru because THEY messed up my order. I swear to God every time I tell them my order, they charge me correctly but never make the right drink. I get so much attitude for correcting them and they never apologize for their mistakes.

    I always get a Medium Decaf Iced Caramel Latte w/almond milk. They always make a medium plain latte w/whole milk. I really don't understand. Like you're charging me correctly everyday when I come here but you have idiots making my drink and then getting mad & rolling their eyes when I hold up the drive thru. Not my problem! Get my drink right! There's been plenty of times where I was late to work because I failed to taste test my drink and had to bring it back due to it being wrong. I don't just drink coffee to be cool and have a cup in my hand. I need the energy.

    Today the lady clearly made my drink w whole milk (and trust me I know the difference between whole milk vs. almond milk in coffee), I told her this is whole milk and there's no caramel. She goes "no it's almond milk w caramel". She also confirmed w the person making my drink. I was like ok...... whatever. I drive off cause I'm in a rush. Taste it while slowly pulling my car forward, boom. Whole milk, no caramel. Why lie as if I'm not going to taste it? Honestly I'm so annoyed that this is an everyday occurrence. I'm very close to boycotting Dunkin' altogether. This is ridiculous.

  • Thomas G.

    star star star star star 28 June 2026

    This is truly one of the better Dunkin' Donuts that I have ever stepped foot in. During my initial visit, I did not get the chance to walk around to see the entire dining area, however I did notice the increasing amount of traffic in the parking lot, plus outer seating area. It most definitely felt like the hang out spot for many, which was frustrating trying to locate a parking spot.

    It wasn't until my 2nd visit when I actually got the chance to to walk around and see more of the inner dining area, which was quite mind-blowing. The first thing I took notice of was the many different age groups of customers in general because of what it consists of. It is attached to a Baskin-Robbins just like many others throughout Chicago and Chicagoland, plus it just so happens to have a study room w/ free WiFi access which many Dunkin' Donuts locations do not have. With the free WiFi alone that is enough to bring in an array of customers. All I have to say is that 'Starbucks' ain't got nothing on this Dunkin' Donuts location, plus it is open 24 hours!  

    In closing, I ordered 1/2 of a dozen donuts for my clients, plus an iced hazelnut coffee for myself. Not a bad overall experience both times, but as stated take note of when you visit because it does get quite congested in the parking lot, so if you see a parking spot latch on to it before you end up driving around in circles trying to locate one because of how congested it is.

    Thomas Gouard

  • Nicole L.

    star star_border star_border star_border star_border 25 June 2026

    Disgustingly dirty inside and they were running a shop vac while leaving the door open for the ice cream freezer. I can only imagine the disgusting things that were blown about on the ice cream. The serving sizes were microscopic and the people working were clearly unhappy.

  • Jose R.

    star star_border star_border star_border star_border 19 June 2026

    Ordered a hot large French vanilla coffee. I did not taste like French vanilla at all!! Awful. I will not return and I do not recommend this place to anyone.

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